Our Process | Carrier's Custom Crating

Work process

It begins with a thorough consultation to understand your specific project.

At Carrier’s Custom Crating, we follow a proven process that removes guesswork, clarifies responsibility, and ensures every crate, skid, or package is built to perform the way it’s supposed to, the first time. We’ve refined this process through years of real-world projects across industries, shipment types, and timelines.

Workers in safety vests guiding a crane lifting metal beams at a muddy outdoor construction site.

Initial Call & Scope Definition

Every project starts with a short conversation. We’ll ask clear, practical questions to understand:

What you're shipping
Where it's going
When it needs to arrive
Any handling, compliance, or export requirements

Why this matters: This step ensures we’re solving the right problem before anything is priced or built. It also helps identify early if the project requires:

Export compliance
On-site services
Heavy skidding or container loading
Moisture or corrosion protection

Specifications & Documentation

After the call, if needed we will come to you or you send us:

Photos of the equipment
Dimensions and weights
Any drawings or special requirements

This information becomes the basis for the build.

Why this matters: Accurate specs prevent rework, delays, and last-minute changes that cost time and money.

Review & Quoting

Our project manager reviews the details, confirms what’s required, and provides a clear, accurate quote.

If there are options, such as different crating methods or packaging approaches, we’ll explain them so you can make an informed decision.

Why this matters: This step aligns scope, pricing, and expectations before work begins.

Site Verification

For oversized, complex, or high-risk equipment, we confirm measurements and handling requirements along with available lifting equipment on site before building.

Why this matters: Verifying details in advance prevents fit issues, handling problems, and delays later in the process.

Build & Packaging

Once scope and specifications are confirmed, we move into build and packaging. Depending on your equipment, space, and timeline, we use one of several proven approaches.

In many cases, packaging at our facility is the simplest option, especially when space is limited or equipment can’t be easily staged on site. We’ll recommend the most efficient approach based on your situation.

Common approaches include:

Crate-only builds
You provide inside dimensions and requirements, we build the crate at our shop and deliver it to your facility for you to package the equipment.
Measured build, packaged at your site
‍We visit your site to measure the equipment, build the crate at our shop, then return with the finished crate. Packaging can be completed by your team, or by ours on site.
Equipment packaged at our facility
‍We arrange pickup or you deliver the equipment to us, we package and crate it at our shop, provide weight and dims and store it as needed until it’s ready for pickup.
On-site packaging
‍For large, heavy, or difficult-to-move equipment, we can package and crate the item directly at your facility or job site.

Each method follows the same standards for fit, protection, and compliance. The difference is simply where the work happens.

Why this matters: This flexibility allows projects to move forward even when space, handling, or staffing constraints exist, without compromising quality or timelines.

Final Preparation

This process exists to eliminate:

Guesswork
Assumptions
Rushed decisions
Costly mistakes

It’s how we keep projects on schedule, protect equipment, and deliver consistent results, whether it’s a one-off shipment or an ongoing program.

An Easy Process From Quote to Shipment